Simple plans, unlimited conversations
Seats come with the plan instead of being billed one at a time, and no plan caps how much you talk to your customers. Start free, and move up only when you outgrow it.
Plans
Free
For one site that is just getting started with chat.
Free forever, no card needed
2 seats, 1 website
- 2 agent seats
- 1 website
- Unlimited conversations
- 30 days of chat history
- Live chat widget
- Proactive messages
- Shared inbox with notes
- 2 MB file uploads
- Basic visitor information
- Chat and email support from us
- "We run on Talkfront" in the widget footer
Starter
For a small team who want the widget to look like theirs and chats to reach the right people.
£10.80 inc VAT£9 inc VATNo VAT outside the UKNo VAT outside the UKNo VAT outside the UKNo VAT outside the UK
Per workspace£90 billed yearly$120 billed yearly€105 billed yearly
5 seats, departments and your own branding
- 5 agent seats
- 2 websites
- 1 year of chat history
- Everything in Free, plus
- Remove Talkfront branding
- Departments
- 10 MB file uploads
- Saved replies
- Agent assignment
- Operating hours
- Visitor information
- Chat ratings
14 days free, then £9 a month£90 a year$12 a month$120 a year€10 a month€105 a year. Cancel whenever you like.
Pro
PopularFor teams running support across several sites, with the API to match.
£28.80 inc VAT£24 inc VATNo VAT outside the UKNo VAT outside the UKNo VAT outside the UKNo VAT outside the UK
Per workspace£240 billed yearly$321 billed yearly€280 billed yearly
15 seats, roles and the API
- 15 agent seats
- 5 websites
- Unlimited chat history
- Everything in Starter, plus
- 25 MB file uploads
- Advanced visitor information
- Roles and permissions
- Helpdesk and ticketingSoon
- Advanced analytics
- Webhooks and REST API
14 days free, then £24 a month£240 a year$32 a month$321 a year€28 a month€280 a year. Cancel whenever you like.
Business
For companies that need unlimited seats, audit trails and a fast answer.
£58.80 inc VAT£49 inc VATNo VAT outside the UKNo VAT outside the UKNo VAT outside the UKNo VAT outside the UK
Per workspace£490 billed yearly$655 billed yearly€571 billed yearly
Unlimited seats, SSO and audit logs
- Unlimited agent seats
- 15 websites
- Everything in Pro, plus
- Advanced roles and permissions
- Audit logs
- Priority support
- Helpdesk and ticketingSoon
- Single sign-onSoon
14 days free, then £49 a month£490 a year$66 a month$655 a year€57 a month€571 a year. Cancel whenever you like.
Paid plans start with 14 days free and no card. UK orders are charged 20 per cent VAT on top of the listed price. Orders from outside the UK are not charged VAT at all, so the listed price is what you pay.
Billing is in GBP. Other currencies are a guide, converted at rates from 20 September 2026, and your bank sets the rate on the day.
What is in each plan
Everything below is in the product today, apart from the few rows markedSoon. Those are included in the plan you buy but are not built yet, and we would rather say so here than let you find out afterwards.
| Feature | Free£0$0€0 | Starter£9/mo$12/mo€10/mo | Pro£24/mo$32/mo€28/mo | Business£49/mo$66/mo€57/mo |
|---|---|---|---|---|
| Limits | ||||
| Agent seats | 2 | 5 | 15 | Unlimited |
| Websites | 1 | 2 | 5 | 15 |
| Conversations | Unlimited | Unlimited | Unlimited | Unlimited |
| Chat history | 30 days | 1 year | Unlimited | Unlimited |
| Contacts | Unlimited | Unlimited | Unlimited | Unlimited |
| Chat widget | ||||
| Live chat with typing indicators | Included | Included | Included | Included |
| Pre-chat form | Included | Included | Included | Included |
| Email capture when offline | Included | Included | Included | Included |
| Proactive messages | Included | Included | Included | Included |
| Visitor chat history | Included | Included | Included | Included |
| File uploads | 2 MB | 10 MB | 25 MB | 25 MB |
| Remove Talkfront branding | Not included | Included | Included | Included |
| Full customiser with live preview | Not included | Included | Included | Included |
| Operating hours | Not included | Included | Included | Included |
| Queue position | Not included | Included | Included | Included |
| Inbox | ||||
| Shared inbox with private notes | Included | Included | Included | Included |
| Browser and sound notifications | Included | Included | Included | Included |
| Email for missed chats | Included | Included | Included | Included |
| Agent assignment | Basic | Included | Included | Included |
| Saved replies | Not included | Included | Included | Included |
| Delivery receipts | Included | Included | Included | Included |
| Correct a sent message | Included | Included | Included | Included |
| Close idle chats automatically | Included | Included | Included | Included |
| Departments | Not included | Included | Included | Included |
| Chat ratings | Not included | Included | Included | Included |
| Helpdesk and ticketingSoon | Not included | Not included | Included | Included |
| Visitors and reporting | ||||
| Contact profiles and custom attributes | Included | Included | Included | Included |
| CSV export | Included | Included | Included | Included |
| Visitor information | Basic | Basic | Advanced | Advanced |
| Live visitor list and map | Not included | Included | Included | Included |
| Analytics | Basic | Basic | Advanced | Advanced |
| Developers and admin | ||||
| JavaScript API | Included | Included | Included | Included |
| Domain allowlist per website | Included | Included | Included | Included |
| Two-factor authentication and passkeys | Included | Included | Included | Included |
| Verified visitor identity | Included | Included | Included | Included |
| Roles and permissions | Not included | Not included | Basic | Advanced |
| Audit logs | Not included | Not included | Not included | Included |
| Webhooks and REST API | Not included | Not included | Included | Included |
| Single sign-onSoon | Not included | Not included | Not included | Included |
| Support | ||||
| Live chat with us | Included | Included | Included | Included |
| Email support | Included | Included | Included | Included |
| Priority support | Not included | Not included | Not included | Included |
Buying for a row marked Soon? Email hello@talkfront.app and we will tell you where it is.
The things people ask before signing up
Do you charge per agent?
No. Seats come with the plan: two on Free, five on Starter, fifteen on Pro, and as many as you like on Business. Adding a colleague inside your plan costs nothing, and there is no per-seat line on the invoice. You only move up when you genuinely outgrow the seats.
What happens if I need more seats than my plan has?
Move up a plan whenever you like. Changes are prorated, so upgrading mid-month costs the difference rather than a whole month.
Is there a limit on conversations or messages?
No, on any plan, including Free. There is no message allowance, no per-conversation charge and no overage invoice at the end of a busy month. If a campaign goes well, your bill does not change.
What counts as a website?
One domain with its own widget, its own settings and its own site key. A staging copy of the same site does not need a separate one, because you can add staging to that website’s allowed domains.
What happens when the trial ends?
You get 14 days on a paid plan without giving us a card. When it ends, add a card to carry on, or do nothing and the workspace drops to the free plan. We do not delete your conversations for being on the free plan. You just see the last 30 days of them.
Does the trial include everything?
Everything but one thing: removing "We run on Talkfront" from the widget footer. That footer is how most people find us, so it stays for the trial and comes off the day you subscribe. The setting is there the whole time and remembers what you chose.
What does "coming soon" mean on this page?
Exactly what it says. That feature is part of the plan you are buying, but it is not in the product yet. We would rather tell you now than have you find out after paying. Everything without a marker works today.
Do the prices include VAT?
The headline price excludes VAT, with the inclusive figure shown underneath it. VAT is only charged on UK orders. If you are outside the UK, the listed price is what you pay and no VAT is added.
Can I cancel whenever I want?
Yes. Cancel in the billing portal and the plan runs to the end of the period you have paid for. There is no cancellation fee and no minimum term.
Do you offer anything for charities or open source?
Yes. Email hello@talkfront.app and tell us about the project. We would rather you used it than did not.
Start talking to your visitors today
Create a workspace, paste one line into your site, and answer your first chat in a few minutes.
Free plan, no card needed.