Your team
Who can do what, and who a chat should reach.
- Roles and what each one can doOwner, admin and agent, and which to give somebody.
- Adding and removing membersThe day to day of team membership: invitations, seats, and changing somebody without breaking anything.
- Setting up departmentsRouting chats by subject rather than by whoever is free.
- Removing someone who has leftTaking away access, what happens to their conversations, and the order to do it in.